ABOUT US

Order Process

Hello, customers,

Welcome visiting our website, whether you found us by search engine or Alibiba, or someone introduced you here, you have our sincere appreciation and we hope you could find whatever you’re looking forward in our site. During your surfing, if there is anything interests you, please feel free to send out an inquiry, the pre-sales services are all free, our customer services will do their best to help you.

No matter you’re new to this business or have been in the industry for years, for you to have a clearer view of the process of purchasing, we developed a few simple steps as below:

 

Visiting the website

You could find our products at product gallery, or to use a search function to make a reach for what you want.

Send out enquiry for items you like

When you find the item that you’re interested in, you could check out its basic details by entering the introductional page, and then write to us by : yoyosister2002@yahoo.com.tw

*If this is your first time trying to run snow ice or bubble tea business, you could discuss your plan with us, the more info you could provide, the better assistance we may arrange for you base on the info we have. Information that may help :

    • Location and country of your stores
    • Estimated opening schedule
    • Budget range
    • Single building or in a mall, drink stand
    • Any experiences in food retailing
    • Any experiences of food importing
    • Other thoughts
    • Discussion with us

 

Base on the provided info, we will arrange the materials you may need, issue an invoice for review. Only the importing regulations vary from countries to countries, please make sure all the product specification and documentation are compatible with the regulations of destination country.

Arrange export by sea or air

After the order has been settled, we could arrange shipping by our forwarding agents, all the way to the destination port or to consult if there is a service to send to your door directly with all taxes paid!

If you’re in Taiwan, we have driver who could send your goods to your place in person, within Taipei areas, as long as your order value is more than $1000, then you have free shipping service.

Customs clearance process

After the goods arrive the port, the port personnel will give you a call informing its arrival, as long as the goods fit the related regulations, you could pick it up.

Shop opening

Take the goods to your warehouse, and eventually have the grand opening! While running the shop, should you encounter any problem, please don’t hesitate to report to us, so could we further study the cases and to improve our services.